The Milwaukee Development Corporation traces its origins to 1973 when it was founded as The Milwaukee Redevelopment Corporation. In 2003 it became affiliated with the Metropolitan Milwaukee Association of Commerce and was renamed The Milwaukee Development Corporation. The Milwaukee Development Corporation, or MDC, is tasked with driving broad-based economic development initiatives throughout Milwaukee and the surrounding area.
Why did Milwaukee Development Corporation choose Conrin?
The Milwaukee Development Corporation selected Conrin after an in-depth review process. According to Marjorie Yoshida of the MDC, “Conrin provided a very detailed roadmap that clearly outlined the process necessary to get us to where we needed to be. In addition, Conrin kept in close touch with us throughout our procurement process, quickly answering any questions we had. Based on these factors, we were very comfortable proceeding with Conrin”.
The initial implementation was completed remotely via web conferencing and telephone calls.
What benefits did the Milwaukee Development Corporation receive?
The Milwaukee Development Corporation realized immediate benefits, including
- A single repository for all lead, account, contact, and project data.
- Integration with existing Outlook email system.
- Ability to quickly generate lists and reports for marketing activities.
- Universal access wherever an Internet connection is available.
- Real time reporting on project status and other key metrics.
In addition to the benefits outlined above, the Milwaukee Development Corporation has continued to maintain a close relationship with Conrin. Two years after the initial Salesforce.com implementation Conrin conducted a site visit to assist the MDC with new configurations and to provide administrator training.
In addition, the Milwaukee Development Corporation has taken advantage of Conrin’s ongoing training programs to learn more about best practices and implementation techniques. According to Yoshida, “Working with Conrin is like being a part of a team. Our account manager is always available for consultation and does an excellent job of keeping us posted about new features and functionality found in Salesforce.com”.