Salesforce.com for Economic Development.
It’s All We Do.
Implementing and managing CRM is an important investment, that can quickly provide significant dividends. Real-time information capture delivers a framework for data-driven analysis decision making and reporting. Selecting the appropriate implementation partner is critical for an on schedule, efficient rollout.
Conrin has implemented Salesforce.com for economic development since 2003 for clients in twenty-seven states and provinces. Our industry knowledge allows us to hit the ground running while simultaneously sharing best practices based on extensive industry experience. We understand the importance of priority metrics such as
- Company and Contact Management
- Projects
- Incentives
- Business Retention and Expansion
- Workforce Development
- Investor Management
While the initial implementation provides the foundation for a successful CRM program, it is not the end of the process. End-user and system administrator training is necessary for long-term success. Regular “health checks” ensure feature use is maximized. The bottom line is Conrin partners with its clients for the long haul, long after the initial rollout has been completed. We are there for you today and in the future.
Our Core Principles
Simplicity
Implement without “digital clutter”. Keeping things keeps simple and improves user adoption. “When in doubt, leave it out” has served our clients well. Features can be added as needed.
Listen, Recommend, Confirm, Implement
Listen to the client. Make recommendations based on best practices. Confirm findings. Implement.
Training and Support
Great technology is only part of the equation. User training is critical, as is long term support. Conrin is committed supporting its clients for years to come.
Financially Sound Recommendations
Current and future needs are identified during discovery. Conrin then delivers pricing options for implementation and appropriate Salesforce license level.