by todd | Nov 29, 2023 | Salesforce CRM, Updates
It’s All About Metrics Successful organizations compare metrics against their business models and strategic plans. Analysis of key performance indicators provides management with the data necessary to make course corrections based on actionable data versus a...
by todd | Oct 16, 2023 | CRM Consulting, Saleforce.com Implementation, Salesforce CRM, Updates
Data security. What happens if…….. Your password and username are stolen and your online banking accounts are compromised? Your password and username are stolen and your credit cards are maxed with fraudulent charges? Your password and username are stolen and the your...
by todd | Oct 15, 2023 | Economic Development, Salesforce CRM, Updates
CRM for Economic Development Audit “Less” May be Part of the Best Solution We’ve all heard it. A vendor reaches out to tell you about their company’s latest feature enhancement The new app will (supposedly) provide amazing benefits, such as: Increase sales by 30...
by todd | Sep 8, 2023 | Economic Development, Salesforce CRM, Updates
Infrastructure and Michigan’s Pothole Hotline 888-296-4546 Potholes are part of everyday life in Michigan. It’s so bad that the Michigan Department of Transportation created the “Report a Pothole Hotline.” It’s a given. We need to improve our roads, bridges, and...
by todd | Jul 14, 2023 | Salesforce CRM, Updates
All successful organizations have assets that allow them to grow and thrive. Examples include custom machinery, patents, business processes, and supply chains that differentiate them from their competitors. Others have an installed base of customers that provide...
by todd | Feb 5, 2023 | CRM Consulting, Economic Development, Updates
Data Hygiene Best Practices for Economic Development Organizations Everyone knows economic development organizations must maintain accurate company, contact, project, and BRE data. Protecting and nurturing this information is critical for the long-term health of the...
